Contact us

1 Point Communications
1-877-228-1989
540-627-6500

New Service: [email protected]
Billing: [email protected]
Support: [email protected]
All other inquiries: [email protected]

Text us at 877-228-1989 or 540-627-6500 for support. By texting you agree to receive messages related to your support inquiry. Message and data rates may apply. Reply STOP to opt out.

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Privacy

• Information Collected:
  When you text any 1 Point Communications support number, we receive your mobile number and any information you include in your messages.
• How We Use Your Information:
  We use your mobile number and messages only to provide customer support and respond to your inquiries.
• No Mobile Data Sharing for Marketing:
  No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted, but this info will not be used for marketing.
• Opt-Out:
  You can opt out of SMS messages from 1 Point Communications at any time by replying STOP. For support, reply HELP, email [email protected] or call 877-228-1989.
  
• Data Retention:
  We keep your messages and related information only as long as needed to provide support services or as required by law.
• Questions:
  Contact 1 Point Communications support at [email protected] or 877-228-1989 with any privacy-related questions.